Acceptable Use Policy
Scope and Application of Policy
Broadweb maintains this Acceptable Use Policy ("AUP") to provide users
of its Services (as such term is defined in the Terms of Service located
at http://www.broadweb.net/legal/TOS.html
for purposes of this AUP, the term "Services" shall also be deemed to
include Broadweb’s various systems and network) with a clear statement
of rules and use restrictions that apply to the use of Broadweb’s Services.
This AUP forms an integral part of the Terms of Service that govern
your use of Broadweb’s Services. Your compliance with and cooperation
in Broadweb’s enforcement of this AUP is an express condition to your
continuing contractual rights to use Broadweb’s Services. This AUP also
applies to your employees, agents, contractors and end users. The evolving
nature of the Internet and on-line commerce makes it necessary for Broadweb
to reserve the right to make changes to this AUP at any time. You agree
that any changes will be effective when posted on-line at this location
and that your continued use of Broadweb’s Services will constitute your
acceptance of any changes or additions to this AUP. You may determine
the date of posting at the Effective Date section at the end of this
AUP.
This AUP is not intended to address all possible unacceptable uses of
Broadweb’s Services. As a result, Broadweb reserves complete discretion
to determine what constitutes an unacceptable use of its Services and
reserves the right to suspend or terminate your Services, or take such
other action as Broadweb deems appropriate in its sole discretion.
Prohibited Uses
YOUR USE OF BROADWEB’S SERVICES MAY NOT VIOLATE ANY OF THE FOLLOWING
PROVISIONS. BROADWEB MAY SUSPEND OR TERMINATE YOUR SERVICES IF IT DETERMINES,
IN ITS SOLE AND EXCLUSIVE DISCRETION, THAT YOU HAVE ENGAGED IN ANY ACTIVITY
THAT VIOLATES THIS AUP. YOU VIOLATE THIS AUP WHEN YOU, YOUR END USERS
OR ANY THIRD PARTY ACTING ON YOUR OR YOUR END USERS’ BEHALF, ENGAGE
IN ANY ACTIVITY, DIRECTLY OR INDIRECTLY, OR ATTEMPT TO ENGAGE IN AN
ACTIVITY, WHETHER SUCCESSFULLY OR OTHERWISE, CONTRARY TO THE TERMS OF
THIS AUP.
BROADWEB WILL NOT INTERVENE OR BECOME INVOLVED IN ANY DISPUTES BETWEEN
YOU AND A THIRD PARTY. CONSEQUENTLY, BROADWEB RESERVES THE RIGHT, IN
ITS SOLE AND EXCLUSIVE DISCRETION, TO SUSPEND OR TERMINATE YOUR SERVICES
UPON ITS RECEIPT OF ANY THIRD PARTY COMPLAINT THAT YOU HAVE ENGAGED
IN ANY ACTIVITY THAT VIOLATES THIS AUP, THAT MAY OTHERWISE SUBJECT BROADWEB
TO LIABILITY FOR ANY REASON, OR THAT MAY CAUSE BROADWEB TO INCUR LEGAL
FEES OR OTHER EXPENSES.
BROADWEB MAY SUSPEND AND TERMINATE YOUR SERVICES UNDER THIS AUP WITHOUT
NOTICE TO YOU AND YOUR END USERS. BROADWEB MAY ALSO REPORT YOUR ACTIVITIES
TO FEDERAL AND/OR STATE LAW ENFORCEMENT AGENCIES.
- Lawful Purpose
You may use Broadweb’s Services only for lawful purposes. You may
not transmit, store or present any information, software, data,
file or material in violation of any applicable law or regulation.
You may not use Broadweb’s Services to facilitate, or otherwise
assist in, the violation of any law or regulation.
- Spamming and Related Activities
Broadweb strictly prohibits your use of Broadweb’s Services to transmit
SPAM or to host a site that is advertised or announced via SPAM.
"SPAM" is any form of unsolicited advertisement or informational
announcement that is transmitted, whether singularly or in bulk,
via any Internet-based communications medium including, but not
limited to, Microsoft Messenger Service; Chat Programs such as AIM,
YIM and MSN; e-mail, Internet facsimile, Internet phone, instant
and text messaging (SMS) and IRC applications.
Activities that violate this policy may also subject you to civil
liability to third parties and to criminal penalties.
- Permission Based Communications
You may use Broadweb’s Services to transmit permission-based communications
for purposes of marketing your goods and services, provided that
you otherwise comply with the standards set out in this AUP and
all applicable laws including, but not limited to, the CAN-SPAM
Act. All marketing conducted using Broadweb’s Services must be permission
(opt-in) based. You must keep adequate and verifiable records to
prove that your marketing is strictly permission-based. In addition,
should you purchase mailing lists or other types of data that are
to be used to contact third parties via Broadweb’s Services, you
must verify that the lists have been compiled on a strict "opt-in"
basis.
In addition to the foregoing general requirements, all permission-based
communications sent using Broadweb’s Services must include the following
(and you are required to take the corresponding actions set forth
below):
- A working "unsubscribe" link. (You must honor
all unsubscribe requests within 72 hours from the time they
enter Broadweb’s Services.)
- The recipient’s accurate e-mail address in the
"to" line and the sender’s accurate e-mail address in the "from"
line.
- A working link to your privacy policy.
- A working "abuse" address and/or link. (You
must answer all complaints forwarded to this address within
72 hours from the time they enter Broadweb’s Services.)
- An up-to-date website that corresponds with
the domain portion of the response e-mail. Your website must
conspicuously display your up-to-date mailing address, telephone
number and facsimile number.
You are solely responsible for the transmission of all such permission-based
communications. Broadweb reserves the right to suspend or terminate
your Services in the event Broadweb receives an excessive number
of complaints related to your permission-based communications, whether
such complaints are made by parties whom "opt-in" or otherwise.
You agree that Broadweb may determine what constitutes an excessive
number of complaints in its sole and exclusive discretion.
- Copyright Infringement
You may not use Broadweb’s Services in any manner that infringes
upon the rights of a third party under federal and foreign copyright
laws.
Broadweb is registered with the United States Copyright Office pursuant
to the Digital Millennium Copyright Act ("DMCA"). If a copyright
owner believes in good faith that Broadweb is the hosting provider
of material that infringes that copyright, the copyright owner may
submit a written notification of claimed infringement to Broadweb’s
designated copyright agent:
By Mail:
Copyright Agent
Broadweb Internet, Inc.
23 Broadway, Suite 208
Cresskill , New Jersey 07626
By E-mail:
copyright@broadweb.net
PLEASE NOTE: The designated copyright agent is appointed solely
for the purpose of receiving notices of copyright claims submitted
pursuant to the DMCA. No other notices or communications should
be forwarded to the designated copyright agent.
The DMCA contains very specific guidelines as to what proper notification
of claimed infringement must contain. Copyright owners may obtain
a copy of the DMCA, including these guidelines, by visiting the
web site of the U.S. Copyright Office at http://www.copyright.gov/title17/92chap5.html#512.
Broadweb is not required to respond to notices that do not meet
the requirements of the DMCA. Copyright owners should be aware that
there are substantial penalties for false claims and that Broadweb
will actively refer complainants who use the DMCA for improper purposes
to relevant law enforcement agencies.
In the event that Broadweb must remove, or disable access to, material
on your web site that is alleged to infringe another’s copyright
under the DMCA, you acknowledge and agree that Broadweb may do so
by disabling access to your entire web site.
- Violations of Other Intellectual Property Rights
You may not use Broadweb’s Services in any manner that infringes
or misappropriates any other intellectual property rights of a third
party including, but not limited to, trademarks, trade names, trade
dress, logos, domain names, patents, trade secrets and other proprietary
rights of a third party.
Although Broadweb reserves the right to suspend or terminate your
Services upon its receipt of a third party claim that alleges that
you are using Broadweb’s Services in a manner that infringes such
third party’s intellectual property rights, Broadweb may, in its
sole and exclusive discretion, allow you to continue use of its
Services provided that you confirm in a timely manner that you have
discontinued the allegedly infringing activities or provide Broadweb
with a court order confirming that your activities do not infringe
the intellectual property rights of such third party.
- Defamation and Harassment
You may not use Broadweb’s Services to defame, harass, abuse, libel,
slander or threaten a third party.
Complaints about activity in violation of this policy engaged in
by Broadweb customers or end users may be directed to abuse@broadweb.net.
- Child Pornography
You may not use Broadweb’s Services to disseminate or display images
or other content that constitutes child pornography under United
States laws.
Broadweb applies a zero tolerance policy to the enforcement of this
prohibition. Broadweb takes an active role in cooperating with law
enforcement officials in their efforts to prosecute violations of
statutes that prohibit the dissemination of child pornography. Broadweb
reports the use of its Services to disseminate or display child
pornography as required by law. You will not be notified that Broadweb
may be cooperating with law enforcement or that Broadweb has reported
the use of its Services in this manner.
For further information about child pornography, you may visit the
web site of the National Center for Missing and Exploited Children
at www.ncmec.org.
Complaints about activity in violation of this policy engaged in
by Broadweb customers or end users may be directed to abuse@broadweb.net.
- Disruptive or Abusive Activity
You may not use Broadweb’s Services:
- to forge, misrepresent, omit, or delete message
headers, return mailing information and/or Internet Protocol
addresses to conceal or misidentify the origin of a message;
- to create or transmit any Internet virus, worm,
Trojan horse or computer code intended to disrupt services,
destroy data, destroy or damage equipment, or disrupt the operations
of the Services;
- to maintain open mail relays, forward or propagate
"chain" mail or mail bomb;
- to engage in denial of service attacks including,
but not limited to transmitting packets with an illegal packet
size, UDP flooding, ping-flooding, half-open TCP connection
flooding and any other use, or otherwise interfere with an Internet
user’s terminal session;
- in a manner that encumbers or utilizes disk
space, processors or other system requirements beyond those
allowed by your specific account;
- to establish, create or otherwise make available
any Internet Relay Chat (IRC) server;
- to hack, subvert, or assist others in hacking
or subverting the security or integrity of Broadweb’s Services;
- to disseminate or display indecent or obscene
images or content;
- to solicit information that is considered to
be confidential, such as passwords or credit card information,
or to crack passwords or to defraud third parties into releasing
their passwords;
- to solicit or facilitate the performance of
any illegal activity, even if the activity itself is not performed;
and/or
- in any manner that might potentially subject
Broadweb to unfavorable regulatory action, subject Broadweb
to any liability for any reason, or adversely affect Broadweb’s
public image, reputation, goodwill, business or operations.
- United States Export Laws
United States export control laws govern your use of Broadweb’s
Services. These laws apply to you and your use of Broadweb’s Services
regardless of whether you actually reside in the United States.
You may not use Broadweb’s Services for any purpose that violates
these laws, which may include the sale of products that may be legal
to sell in the United States, but illegal to export. You may not
use Broadweb’s Services to provide services to end users with whom
United States citizens may not do business.
For further information about United States export laws, you may
visit the United States government’s portal to exporting and trade
services at http://www.export.gov/exportcontrols.html.
- Privacy
Broadweb’s privacy policy may be found at http://www.broadweb.net/legal/privacy-policy.html.
While Broadweb is concerned with the privacy of on-line communications
and websites, the Internet is no more secure than other means of
communications. You should assume that all on-line communications
are insecure. Broadweb is not responsible for the security of any
information transmitted over its Services, unless it has expressly
agreed to do so. Such an agreement must be in writing and signed
by an authorized officer of Broadweb.
- IP Addresses
In connection with your use of Broadweb’s Services, you may only
use IP addresses that are assigned to you by Broadweb. If you use
IP addresses that are not assigned to you by Broadweb, Broadweb
will suspend your Services from network access until such time as
the IP address overlap is corrected. Broadweb owns all IP addresses
that may be assigned to you by Broadweb. Broadweb may, in its sole
discretion, change these numbers from time to time without notice
to you.
- Certain Restrictions Applicable to Shared Customers
If you are the registered owner of an Broadweb shared account:
Your Services may not be transferred or used by anyone other than
you. You may not sell, lease or assign the Services or any part
of the Services to any party not named in Broadweb’s records. You
may allow ftp access and host websites for your end customers without
violating this AUP.
When you utilize an excessive amount of system resources, Broadweb
reserves the right to place CPU process limits on your account to
prevent disruption of Broadweb Services to other customers. Broadweb
reserves sole discretion to determine what constitutes excessive
usage of system resources.
- Certain Restrictions Applicable to Dedicated Customers
If you are the registered owner of an Broadweb dedicated account:
You are solely responsible for any breaches of security affecting
servers under your control. If your server is involved in an attack
on another server or system, it may be shut down and Broadweb may
launch an investigation to determine the cause and source of the
attack. In such an event, you are responsible for all costs to rectify
any damage done to your server and any other requirement affected
by the security breach. You acknowledge and agree that Broadweb
will not be liable to you or your end users for any loss or corruption
of data or information, inability to access the Internet or Broadweb’s
Services or inability to transmit or receive information as a result
of any actions taken by Broadweb in response to such security breaches.
This foregoing sentence may not be construed to diminish or amend
any limitations of liability, or restrict the applicability of such
limitations, as to Broadweb that are set forth in the Terms of Service
or any other agreement between you and Broadweb.
No Credits or Refunds
for Suspension and/or Termination of Services
Broadweb does not issue credits or refunds for outages incurred as a
result of its decision to suspend or terminate its Services for a violation
of this AUP. You agree to indemnify, defend and hold harmless Broadweb
from any claims by your end users and any third party that they have
been damaged by reason of such suspension or termination of Broadweb’s
Services.
Monitoring of Services; Cooperation with Law
Enforcement; Legal Documents
You are solely responsible for ensuring that materials disseminated
or posted using Broadweb’s Services comply with this AUP and all applicable
laws and regulations. Broadweb does not review, edit, censor or take
responsibility for any information you, other customers or your end
users may create.
Broadweb may disclose information, including information that you may
consider confidential, in order to comply with a court order, subpoena,
summons, discovery request, warrant, regulation or governmental request.
Broadweb assumes no obligation to inform you that such information has
been provided and, in some cases, may be prohibited by law from providing
you with notice.
On occasion, Broadweb may have a need to communicate with you about
issues that relate to billing, service changes, additions and modifications
to its Services. Broadweb may choose the method of such communication
in its sole discretion. The preferred method of communication is via
e-mail.
It is your responsibility to provide and check the account and contact
information, including a required valid e-mail address, that you provided
to Broadweb during the sign-up process. It is your responsibility to
inform Broadweb promptly of any changes to your account or contact information.
Broadweb has no responsibility for communications that are misdirected
as a result of your failure to provide Broadweb with updated contact
information.
Effective Date
This AUP was last updated on November 24th, 2004.
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